As of April 1 2008, EastPay has a NEW Phone System! You may now reach all of our associates from one phone number; 800-681-4224. Below is a list of our  staff, their primary functions, their email address, and extension numbers.

EastPay Staff

Ali White
Executive Assistant (Questions about invoices, Publications orders, Seminar Registrations)
Extension 100
email : awhite at eastpay.org

Lynne Chambers
Accounting Manager (Accounts Payable, Member dues questions)
Extension 102
email : lchambers at eastpay.org

Anne-Marie Leake
Director of Communications (Publications questions, Marketing Materials, Policies and Procedures Software questions, ACH Questions)
Extension 103
email: aleake at eastpay.org

Brad Smith, AAP
Director of Network Services (ACH Questions, Website Issues, Operations Committee, Internet Council)
Extension 104
email : bsmith at eastpay.org

Norman Robinson, AAP, CTP
President (ACH Rules and other technical questions, Council for Electronic Bill Payment Council)
Extension 101
email : nrobinson at eastpay.org

Gary Nesbitt, AAP
Senior Vice President (ACH Questions, Risk Management Issues, Electronic Check Council)
Extension 200
email : gnesbitt at eastpay.org

Steve Vaglio
Senior Vice President, Payments Strategy (Payments Strategy and Consulting inquiries)
Extension 202
email : svaglio at eastpay.org

Gina Carter, AAP
Director of Education (ACH Questions, Education/Seminar Questions, AAP Exam inquiries)
Extension 301
email : gcarter at eastpay.org

Lily Ramos
Administrative Assistant (Seminar Registration - Florida, Telesemainr Questions, publications questions)
Extension - 300
email : lramos at eastpay.org

Valerie Nolte, AAP, CCM
Director, Professional Advisory Services (All Consulting and Audit Questions, ACH Questions)
Extension 304
email : vnolte at eastpay.org

Pam Rodriguez, AAP, CIA, CISA
Senior Vice President, Professional Advisory Services (All Consulting and Audit questions,  ACH questions, Information Interchange and Operations Technology Conference Questions)
Extension 305
email : prodriguez at eastpay.org


General Email
info at eastpay.org
 

Headquarters:
7400 Beaufont Springs Road
Suite 405
Richmond, VA  23225
Phone: 800-681-4224
Fax: 804-648-5254
    

Charlotte Office:
425-A South Sharon Amity Road
Charlotte, NC 28211
Phone: 800-681-4224
Fax: 704-366-7557
    

Florida Office:
901 N. Lake Destiny Road
Suite 130
Maitland, FL 32751
Phone: 800-681-4224
Fax: 407-661-5821